Helplines

Help and advice can be found from a range of sources depending on your situation, or the situation of the person you are concerned about.

South Yorkshire Police Call 999 if you or someone you know is in immediate danger of a Domestic Abuse incident. If you are unable to speak, make yourself heard by tapping or shaking keys and press 55 when prompted by the operator. Call 101 if you want to report something that has happened or you want to seek advice.	999 or 101 (24 hours)	www.southyorks.police.uk
Childline Free and confidential help for young people in the UK.	0800 1111 (24 hours, free to call)	www.childline.org.uk
Independent Domestic Abuse Services (IDAS) The largest specialist charity in Yorkshire supporting people affected by domestic abuse and sexual violence. For victims aged 16+, carers, family members, friends and professionals.	0808 808 2241 (Sheffield) M-F 8am to 7pm, Sat 9am to 5pm 030000 110 110 (North Yorkshire and Barnsley) 0808 2000 247 (National 24 hour helpline)	www.idas.org.uk Webchat (M-F 3pm to 6pm) www.idas.org.uk Email: [email protected]
Sheffield Drug and Alcohol/Domestic Abuse Coordination Team (DACT) Advice, support and safety for people experiencing domestic and sexual abuse.	0808 808 2241	www.sheffielddact.org.uk
Women's Aid Sheffield (formerly SARAS) Offers a safe, supportive space for women and their children to live after leaving abusive relationships.	0114 236 6423	www.sheffielddact.org.uk Email: [email protected]
Refuge accommodation Call Sheffield Housing Solutions (SHS), or IDAS Helpline, or Present at the address on the web link	0114 273 6306 (Sheffield Housing Solutions) 0808 2000 247 (IDAS 24 hour helpline)	www.sheffieldwomensaid.org.uk
Refuge NATIONAL Helpline Confidential, non-judgmental information and expert support.	0808 2000 247 (24 hours)	www.refuge.org.uk
IDAS SafeZones Accommodation in Sheffield for anyone who is escaping domestic abuse.	0114 249 3920	https://www.idas.org.uk/our-services/safe-zones/ Email: [email protected]
Young Women's Housing Project (YWHP) Supported accommodation and therapy for young women aged 16-25 years and their children.	0114 268 0580	www.ywhp.org.uk
Ashiana Supports and empowers people from black, asian, minority ethnic and refugee communities whose lives have been affected by violence and abuse.	0114 255 5740 (24 hours)	www.ashianasheffield.org
VIDA Counselling therapy services for women.	0114 275 0101	www.vidasheffield.org.uk
SAYiT Provide professional advice and support for members of the LGBT+ community.	0114 241 2728	www.sayit.org.uk
Boloh Helpline Run by Barnardo's, helping black, asian and minority ethnic children and their families who have been disproportionately affected by Covid-19 and face significant challenges to their emotional health and well-being.	0800 1512 605 (1pm to 8pm, Mon to Fri) Available until 30/09/2021	Talk via webchat: helpline.barnados.org.uk
Sheffield Sexual Exploitation Service (Sheffield Futures) Support for young people who are at risk of, or have been, sexually exploited.	0114 201 2800	www.sheffieldfutures.org.uk Email: [email protected]
Sexual Rape and Sexual Abuse Centre (SRASAC) Specialist sexual violence support service offering counselling for survivors aged 13 or above.	0114 241 2766	www.srasac.org.uk Email: [email protected]
NSPCC Post Sexual Abuse Therapy Service For those affected age 4-17 years.	0114 228 9200	[email protected]
Sexual Assault Referral Centre (SARC) Offering free support and practical help to anyone in South Yorkshire who has experienced sexual violence and/or sexual abuse.	0330 223 0938	www.hackenthorpelodge.org Email: [email protected]
Victim Support South Yorkshire Help and support for local victims.	01709 599240	www.victimsupport.org.uk
The Samaritans (Sheffield) Confidential help, support and safe emergency accommodation.	116 123 (Sheffield) 0845 790 9090 (24 hours)	www.samaritans.org
National LGBT+ Domestic Abuse Helpline Emotional and practical support for LGBT+ people experiencing domestic abuse.	0800 999 5428	www.galop.org.uk
Coram Voice Telephone advice, information and advocacy services for children in care.	0808 800 5792	www.coramvoice.org.uk
Helpline for domestic abuse perpetrators Confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner.	0808 802 4040	www.respectphoneline.org.uk
Inspire to Change For men and women who have been abusive, controlling or violent towards their partner.	01142 567 270	www.inspiretochange.co.uk
National Youth Advocacy Service Information, advice, advocacy and legal representation to young people up to the age of 25 through a network of advocates through England and Wales.	0808 808 1001	www.nyas.net
Sheffield Suicide Support Support, help and information for anyone having suicidal thoughts or feelings, or who is worried about someone else.	116 123 (Sheffield Samaritans) Text Shout to 85258	www.sheffieldsuicidesupport.co.uk
The Mix (formerly Get Connected) Essential support for under 25s. Phone, email, web support and counselling.	0808 808 4994	www.themix.org.uk
Men's Advice Line Helpline for men experiencing domestic abuse.	0808 801 0327	www.mensadviceline.org.uk
Crimestoppers Anonymous reporting of domestic abuse. Call 999 in an emergency	0800 555 111	www.crimestoppers-uk.org

Latest

Wonderful achievement by our trustee Clair
School groups and training programmes

Specialist support for schools, including training for staff and group programmes for children and young people.
Haven achieves Women’s Aid National Quality Standard Accreditation

Haven has been awarded the Women's Aid National Quality Standard Stage One.
Our training services

We develop and deliver training for professionals and communities, helping them to understand the impact of domestic abuse on children and young people.

Emergency grants available for Sheffield residents

Emergency grant available for Sheffield residents who are having difficulties paying for food and other essentials due to the Covid-19 pandemic.
Contact us

Here is all the information you need to get in touch with Haven.
Reporting domestic abuse anonymously

Information on reporting domestic abuse to CrimeStoppers without revealing your identity.
Staff Team

Meet the team who deliver Haven's range of support services for children and young people affected by domestic abuse.
CandYP support for families

We work with children and young people and their parent or carer to help them talk about difficult memories and the things they’ve been through together.
Helplines

List of help available for children, young people and adults who are victims of domestic abuse.
Guidance for safeguarding vulnerable children & adults

Information and guidance for safeguarding vulnerable children and adults
Get support

We offer bespoke and group support sessions for children and young people who have been affected by domestic abuse. Covering Sheffield and the surrounding area.
How being part of a community can reduce stress

April is stress awareness month. Here's how being part of a community of like-minded volunteers can help your mental health and wellbeing.
About domestic abuse

Domestic abuse affects people of all ages, races, religions and socio-economic groups. It can often be hard to recognise, harder to live with and sometimes even harder to move past. This page explains about the different types of domestic abuse, how to recognise it and the effects it can have.

History of Haven

Haven House charity was established in 1975 as a refuge for women and children affected by domestic abuse. We have developed over the years and now provide a range of services for children and young people, and their wider family, in Sheffield and the surrounding area. We also provide services to professionals, helping them to support the children and young people that they work with. Read more